Northern California Chapter of IAEE hosted a CEM Course: Housing and Registration Management

On April 15, 2011, the Northern California Chapter of IAEE hosted a CEM Course: Housing and Registration Management

In addition to the everyday responsibilities of the exhibit manager, ancillary services are provided to exhibition attendees and exhibitors which require an understanding of the needs of the guests as well as a solid working knowledge of hotel operations. Two of the service elements inherent in most events today are arranging for accommodation for all of guests and identifying which guests will be allowed access to which portion of the event. Regardless of how these services will be delivered, planning must begin early to ensure that housing and registration are easily accessed and do not become a hindrance to attending the event.

After completing this module the students were able to:

· List key information needed before planning how to manage registration and housing

· Discuss several criteria to consider when deciding whether to obtain housing and registration from a single provider

· Be conversant with the terminology used by housing & registration service providers.

· Identify the various housing & registration options for an event

· Create a timeline with benchmarks for housing & registration planning

· Identify the five essential elements in a legal contract.

· Describe various ways to promote a housing program.

· Recognize how registration and housing providers charge for services

Facilitator

Eve Schmitt, CMP, CEM

There were 25 attendees, 15 of which were first timers to the CEM program!